iGaming Ontario

iGaming Ontario is a subsidiary of the Alcohol and Gaming Commission of Ontario (AGCO), responsible for conducting and managing the iGaming market in Ontario, Canada.

Igaming Ontario website
Welcome to iGaming Ontario – Visit website

The iGaming Ontario website, igamingontario.ca, serves as the main platform for information and updates on the province’s regulated online gaming market, including news, regulations, and frequently asked questions.

iGaming Ontario is responsible for ensuring that online gaming in Ontario is conducted with the highest level of integrity and in compliance with all relevant laws and regulations.

Recognize iGaming Ontario casinos online

iGaming Ontario is a regulatory body that licenses and regulates online casinos and gaming websites in the province of Ontario, Canada. The iGaming Ontario website maintains a list of all licensed operators, which you can use to verify whether a particular online casino is licensed by iGaming Ontario.

You can also look for the iGaming Ontario logo or seal of approval on the online casino’s website, which indicates that the operator is licensed and regulated by the regulatory body. Additionally, licensed iGaming Ontario casinos are required to display their license number on their website, which you can verify on the iGaming Ontario website.

It is important to note that playing at licensed and regulated online casinos is highly recommended as it ensures that the casino is held to a high standard of fairness and transparency in their operations.

Look for the iGaming Ontario logo!

igaming Ontario

Different from the Ontario Lottery and Gaming Corporation (OLG)

iGaming Ontario is different from the Ontario Lottery and Gaming Corporation (OLG) in several ways. Here are some of the main differences:

  • Legal Authority: iGaming Ontario is a new online gaming regulator that was created by the Ontario government to regulate and oversee online gambling activities in the province. On the other hand, the OLG is a long-standing organization that has been responsible for managing land-based casinos, lottery games, and charitable gaming events in Ontario for many years.
  • Online Gaming Focus: iGaming Ontario is primarily focused on regulating and overseeing online gaming activities, including online casinos, sports betting, and other forms of online gambling. The OLG, on the other hand, has traditionally focused on managing land-based casinos, lotteries, and other forms of gaming that take place in physical locations.
  • Licensing and Regulation: iGaming Ontario is responsible for issuing licenses and regulating online gaming operators in the province. This means that all online casinos and sportsbooks that operate in Ontario must obtain a license from iGaming Ontario to legally operate in the province. The OLG, on the other hand, is responsible for regulating and overseeing land-based casinos and other forms of gaming that take place in physical locations.
  • Innovation and Technology: iGaming Ontario is a newer organization that has been specifically created to oversee the rapidly growing online gaming industry. As a result, it is likely to be more innovative and tech-savvy than the OLG, which has traditionally focused on managing physical gaming operations.

Overall, while both iGaming Ontario and the OLG are responsible for overseeing gaming activities in Ontario, they have different mandates, focuses, and responsibilities. iGaming Ontario is specifically focused on regulating and overseeing the province’s rapidly growing online gaming industry, while the OLG continues to manage land-based casinos, lotteries, and other forms of gaming that take place in physical locations.

Player support

iGaming Ontario is committed to providing assistance to players who encounter disputes with casinos that cannot be resolved. In such cases, it is encouraged to file a complaint with iGaming Ontario, which will conduct a thorough investigation. If the casino is found to have violated iGaming Ontario’s regulations, it may be subject to fines and the revocation of its license.

Leave a complaint

Considerations to Keep in Mind Before Making a Formal Complaint to iGaming Ontario Regarding Your Dispute:

  • Have you allowed enough time for the Operator to respond as per their service standards?
  • Have you checked your spam folder to ensure that a response was not mistakenly sent there?
  • Have you attempted to follow up with the Operator?

Information Required to File a Complaint with iGaming Ontario About Your Dispute:

  1. Name of the gaming site
  2. Your player ID on the site
  3. The complaint reference number provided by your gaming site

Click here to submit your complaint